Billy started with Golden Corral in 1989 as an Associate Manager; then worked as a GM and a DM before becoming a franchisee in 1996. He serves on several Golden Corral franchisee councils and committees. He was named the NCRLA North Carolina Restauranteur of the Year in 2008; and became an NRA Board Member in 2009. His passion for excellence and attention to detail is the driving force of Platinum Corral. Billy has a Business degree from Campbell University.
Director of Staffing
Jeff entered the Golden Corral system in 2001 as a General Manager, and also held positions as Training Director and Marketing Director with another GC franchise. He joined Platinum Corral in 2005. With Platinum, Jeff held the position of General Manager and District Manager before taking the Director of Staffing role in 2008. He is responsible for salaried manager recruitment and hiring, manpower succession planning as well as continued human resource development.
Director of Training
Travis began his career with Golden Corral during 2001. He worked for two Golden Corral franchises before joining Platinum Corral in 2006 as a Kitchen Manager. He was promoted to Operations Manager in 2011. He has contributed to several store openings, served as Acting GM where needed, and participated in PDG. He is certified in TTT. He brings the hands-on experience of working every position as a co-worker and of working at all levels of management. Travis obtained his Associates degree in Computer Information Systems from the University of Phoenix. As the Director of Training, Travis is responsible for all aspects of training, for both managers and coworkers, along with internal development programs for each.
Director of Operations
Rick started his career with Golden Corral in 1979 as an Associate Manager. He became a Managing Partner with GCC in 1980. Winner of several Top-Ten and Top-Twenty GC awards, Rick is a true operator. Rick has been with Platinum since its inception; he became a District Manager in 1998 and assumed the Director of Operations role in 2002. His passion for food and training, along with the systems that drive those portions of the business, are instrumental in the continuing sucess and growth of Platinum Corral.
District Manager Operations Mid-Virginia
Matt Sharkey started with Golden Corral in 1988 as a dishwasher. He worked his way up through the ranks as a server, a team member, then Asst Manager; and in 1999 he was promoted to the GM of Roanoke. Matt has a passion for guest service that has resulted in his team growing sales by 86% from when he took over. His ability to create relationships with his crew has created an environment where more than half his team have tenure of 10 years or more. He has trained over 35 Golden Corral managers in his 17 years in Roanoke. Matt's formula is simple: happy coworkers make for happy guests, makes for a happy P&L.
District Manager Eastern NC & VA
Ed joined Platinum in 2006 and served as a GM for 18 months prior to taking a District Manager role in September 2008. He brings an operator's hands-on experience of Platinum systems and expectations to the supervision of his units in eastern NC and eastern Virginia. Ed's experience includes being an RVP of a 40-plus unit Golden Corral competitor. Ed has a passion for systems and tools to drive results on a daily basis. Ed has an Associates degree in Criminal Justice from Broome Community College, New York.
District Manager Operations Western NC
Charles Stafford supervises stores in Western NC. Charles joined Platinum in 1997; he was the first salaried hire after the inception of the company. After being immersed in the Platinum culture of it's the food first, he ran several units as GM. The last 11 years as GM in Concord NC, his financials and cost controls have set the standard by which all others are measured. He is affectionately referred to by other franchisees as "the legend". He and his team won Platinum Store of the Year 5 years running, a record not likely to be repeated. Charles has a passion for systems, routines & tools that keep focus on the details that generate big results. He is a true believer that great things can be done when you maximize your people's strengths while managing to their opportunities.
District Manager Ohio & West Virginia
Jace joined Platinum in 2012. He supervises the Ohio & West Virginia markets. He is a 2o year veteran of the restaurant business; the past 11 years as a multi-unit manager of Golden Corrals with another franchisee in the Ohio market. Jace earned his B.A. from Muskingan College while launching his restaurant career. Jace brings a passion for serving the guest by supporting the people that touch the guest; his focus on the people<guest<profit chain has demonstrated and continues to generate a solid record of excellent operational results.